Optimized customer experience for more growth
From the smart customer experience plan to the target application architecture and the unique user interaction software suite.
x-times micro-conversions integrated across all touchpoints
Success results from the interplay of micro-conversions along all touchpoints from awareness to customer reengagement. Are you missing the blueprint? Our Customer Experience Map provides clarity here.
Interactions for growth
Use our content, interaction and user hub tools flexibly and “headless” in your CMS. We integrate together with your agency, or build your own platform with maximum impact.
User Interaction Suite
With our solution, you link content and community. The result: more interactions, more leads, more transparency.
Interaction
Under the Hood
Content Hub
Content is the basis of all communication. You bundle it centrally and efficiently in the Content Hub. There you create articles and publish them on all relevant channels such as website, social media, liveblog or newsletter.
Interaction Hub
A company doesn’t need an audience, it needs a community. Generate real interactions and give your users a platform. So you get the community you deserve.
User Hub
A company doesn’t need an audience, but an active and loyal community. Through enriched contact data, you create personalized and relevant content for your users. Our contact management, user portal and loyalty program help you do this. So that you get the community you deserve.
ZSC Lions and yawave
Read in our success stories how we make our customers even more successful.
How Lions are driving fan-centric club digitization and interacting more easily and purposefully with their own fans thanks to the Interaction Suite.
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Efficiency
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Digital reach
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Revenue
In our success stories we show you how we make our customers even more successful.